Our trainers can bring our techniques to
your facility in highly professional, entertaining, and
well organized programs
that you and your team will benefit from for years to
come.
Staff Training: Your Most Essential Investment
A beautiful facility with all the latest equipment will
fail without a well-trained staff. Whether you're an
established
spa or a startup, your staff needs to master a set of
critical skills: They must understand how to deliver
excellent customer
service. And they must know how to sell. Untrained and
under-trained staff members cost you a fortune every
year. Every time a
sale is not closed, every time a client is not correctly
greeted or asked to reschedule, you are losing hundreds,
even thousands of dollars in present and future sales.
Now there's an easy way to bring highly
motivating MedSpa Systems trainers directly into your spa.
Inspirational
and educational, these popular one-day employee training
programs
will help your staff soar! Your fee gives you permission
to license all course content for future in-house training.
Choose the program you need most, or plan a two-day blitz
or three day intensive to ensure success and profit!
CREATING A SALES
TEAM
"
Why can't my spa team sell?" "Our clients are
happy-why don't they return more frequently?" Unlock
the secret to effective spa sales, at last. This program
helps your
team understand how to effectively recommend and
retail home care products, and ensure that clients
reschedule
and return
to your spa again and again. We also focus on ways
that the technical and support staff can partner to
produce maximum
retail sales. Your most essential marketing tool
is your
staff. Make sure they have the skills and confidence
they need to make your business successful!
DELIVERING
FIVE SENSE SERVICE IN THE SPA
Customer expectations are higher than ever- will
your spa deliver? Help ensure a seamless, quality
customer
experience in your spa by teaching your staff the keys to world
class service. Includes team building exercises to help unify your
staff for a more positive customer experience.
This entertaining, practical program is designed to get your entire
staff, from treatment rooms to front desk to back
office, on the same
page! Increases customer satisfaction, retention
and
profits.
SPA CONCIERGE FINISHING SCHOOL
Almost every spa support team benefits from polishing.
This fast paced, fun and interactive program will help
turn
your concierges or coordinators into confident and effective customer-care
professionals. Using role play, scripting and
practical, real-world examples, we show your team how
to ensure
a wonderful spa experience for every guest. We also help your support
team understand their unique role in the spa
and provide quality-assurance tools they can implement
immediately!
One Day Training
$2500
Three-Day "Spa Staff Boot Camp" Includes
all three programs above. Special package price
$5850.
Must be delivered in three consecutive days.
Your fee gives you permission to license all course content
for future
in-house
training.
EXPENSES
Expenses are additional, and include student
texts, (about $20 per person, cost varies)
instructor travel
expense,
instructor hotel accommodations (1-2 nights
depending on location),
classroom rental (if needed; many spas have
access to appropriate training facilities).
SCHEDULING AND PAYMENT
A deposit of 50% is needed to reserve the
date and the full fee is payable no later
than 10
days in advance
of the program.
For your convenience, we accept VISA, MC,
and Amex as
well as checks.
CONTACT US
Please contact us to learn more!
(562) 225-7498 or info(at)skineticmedspa.com |
